Junior Support Rep Position

easyDNS is hiring a full-time junior support representative.

Some experience desired but the most important thing we’re looking for is a good head, ability to work well with others, effective communication, problem solving skills, plus the ability to learn and adapt quickly.

We prefer candidates that are english/french bilingual, but it’s not required. Having customers in over 100 countries worldwide, fluency in any other languages doesn’t hurt.

It would be very helpful to have a technical background, be comfortable with unix shells and the standard LAMPware suite. Having an in depth knowledge of domains and DNS is a must.

Bonus points for: knowledge or experience working with VOIP, SIP, Jabber, OpenID, SVN, Bonjour and basically being a general purpose geek.

We offer a competitive salary commensurate with experience, full benefits with RRSP plan, not to mention a positive work environment.

Our turnover is very low and many of the people here have been on board for nearly a decade or more.

If you are interested or know somebody who may be, feel free to direct them here and have them send a cover letter and resume to jobs [at] easydns.com or fax same to 1-866-273-2892

Emails about: Intellectual property rights Regarding "yourname"

It is not uncommon to get unsolicited email from some party representing themselves as an overseas trademark or domain registry that has received a request from some local party that they feel may infringe upon your trademark.

You can consider these just a form of marketing email (spam) or a elaborate way to entice you into spending needless funds on “defending your trademark” by registering variations of domain names you already own under various foreign Top-Level-Domains.

read more

When RBLs go bad: blackholes.uceb.org is now wildcarded

blackholes.uceb.org was an antispam RBL that shut down in 2008, but as with all RBLs, they tend to find their way into mail server configs and then ossify there.

It looks like whoever ran uceb.org decided that two years was enough and to let the domain lapse. Yesterday, the domain’s registrar put the domain in a “pending delete or resale” status:

Domain ID:D84712302-LROR
Domain Name:UCEB.ORG
Created On:21-Mar-2002 11:13:47 UTC
Last Updated On:27-Mar-2010 08:19:20 UTC
Expiration Date:21-Mar-2011 11:13:47 UTC
Sponsoring Registrar:Network Solutions LLC (R63-LROR)
Status:CLIENT TRANSFER PROHIBITED
Status:AUTORENEWPERIOD
Registrant ID:DOMAIN-RESALE
Registrant Name:Pending Renewal or Deletion

and then, as is pretty standard operating procedure in cases like this: they wildcarded the domain’s DNS.

That means for anbody who was still referencing blackholes.uceb.org in their mailer config, it wasn’t doing much damage (or good) since July, 2008…until yesterday. Then they probably started rejecting ALL email because all addresses within *.blackholes.uceb.org now return true….

.CO Domain Registrations are Coming. Will You Participate?

A bunch of years ago I had an idea for an espionage/action/thriller story where a bunch of mercenaries planned a coup d’etat against the regimes of either Columbia or Cameroon for the sole reason of gaining control over the country’s top-level domain registry and making billions off of typo-squatting .COM.

Truth did kind of mimic fiction (minus the coup d’etat part) when Kevin Ham cut a deal with Cameroon to wildcard .CM root. Well now Columbia has decided to overhaul it’s .CO root level domain and open it up to second level registations for non-locals.

.CO is being marketed ostensibly as ‘Associated globally with the words “COmpany,” “COrporation” and “COmmerce”‘, but let’s face it, the activity in this TLD is going to be driven primarily by the fact that it’s a typosquatter’s wet dream for .COM and a goddamn headache for everybody else with a net presence built mainly under .COM.

As we’ve observed before (here and then here), most registrars like to whip their customer base into a frenzy to “grab your name” under every TLD that tries to tart itself up as some pseudo-generic and trots itself out as the latest “must-have” domain. Most of them aren’t “must-haves” and a lot of them are quite frankly, a waste of time and money.

So it is with a heavy heart I have to come out and say this. If you’re operating a serious net presence on .COM, you probably should go out and get the .CO version of your name, as much of a royal pain in the ass as that is/will be. Not to mention expensive. The base cost on a non-Columbian Sunrise claim will be somewhere north of $250 (non-refundable) and for landrush there will be a small non-refundable “application fee” but the first year registration will be over $200. Then after landrush, the cost will settle down to a more digestible level, only about 3 times the wholesale base cost of an actual .COM.

Nice work if you can get it.

We don’t want to make a bad situation worse, but we won’t work for free either, so we’ll try to keep our markup reasonable.

What I am interested in is what our members think of this. If you have a few moments, please take the following survey on whether you will participate in .CO. For each response we’ll donate $1 to the charity of your choice.

Feel free to comment as well.

Survey – Will You Participate in .CO?

How to Port a Domain to the new easyDNS User Interface

For members who want an advance preview into the new system, what follows are step-by-step instructions on how to move a domain from the current easyDNS interface to the new management platform.

The new platform has been live since mid-2009, many of the staff here have been running their personal domains off of here and we’ve had numerous beta users on board as well. Additionally, I’ve been running one of my personal email accounts through the new easyMAIL platform since last summer, and I felt confident enough to switch my mom’s email to it a few weeks ago.

There are few things we are still smoothing out and filling in like some of the help docs and some of the new features.

But here it is, the shape of things to come for easyDNS.

If you have a number of domains, we recommend you try it on one first so you can see the new interface and get used to it. There’s no risk involved in switching over.

There is also this introductory document which outlines the new features and what changes on the new platform. It is strongly recommended that you review that document first.

So without further adieu, here’s how to move a domain to the new system….

(more…)