Author: easydnssupport

Holiday Hours

Please note that our office is CLOSED Christmas Day, Sunday 25 December 2016, and New Year’s Day, Sunday 1 January 2017. Our telephone support hours over the holidays: Monday 26 December 2016 – 8:30 AM to 4:30 PM EST. Tuesday 27 December 2016 – 8:30 AM to 6:00 PM EST. Wednesday 28 December 2016 – … [Read more]


DDoS attack against an easyWeb server

We are experiencing a DDoS attack against one of our easyWeb web-hosting servers, so some clients may experience slowness or intermittent down time on their sites as we try to mitigate this.  Our systems people are working on restoring service as quickly as we can and we will update this post as more information becomes … [Read more]


Sender Rewrite Scheme now added to EasyDNS email forwarding

We would like to announce that we have implemented the Sender Rewrite Scheme, or SRS, on our mail forwarding services.   This is designed to remedy the increasingly prevelant problem with SPF enforcement breaking email forwarding services from any provider, including ourselves. The SPF protocol allows domain administrators to specify which mailservers are authorised to send … [Read more]


database issue with easyWeb hostings

We have been able to find the cause of this issue and affected websites should be working properly now. We are currently experiencing an issue where some easyWeb clients on one of our servers are seeing Error establishing a database connection when they access their sites.  We are working to resolve this as quickly as … [Read more]


MAINTENANCE WINDOW: Monday, November 7,2016, 8:00 PM Eastern

easyDNS will be performing database maintenance on Monday, November 7, beginning 8:00 PM. We are not expecting any service outages as a result of this maintenance; this notice is being provided as a courtesy. Maintenance Details Date: Monday, November 7, 2016 Time: 8:00PM ET to 4:00AM ET  (0000 hrs UTC – 0800 hrs UTC) Duration: 8 hours Purpose: … [Read more]