Category: status

Cable cut in Australia affecting connectivity to easyDNS websites

Word is a cable cut on iinet in Australia is preventing some users down under from connecting to the easyDNS website and email services (DNS on domains is unaffected). Customers have been reporting the problem to iinet support with varying degrees of comprehension from the front line there. Some users in Australia have been using … [Read more]


Unscheduled server maintenance on easyWEB (cpanel5)

We have had a hardware event which has caused one of our easyWEB systems (cpanel5.easyweb.com) to be taken offline temporarily. We are working to get this sorted as soon as possible. This particular system is on our older easyWEB infrastructure and is slated to be replaced by one of our new systems on our easyWEB … [Read more]


#cloudbleed and how it affects easyDNS members

The big news this morning is #cloudbleed, a bug in Cloudflare’s web service that was discovered by a Google researcher to be leaking sensitive data, including authentication credentials in plaintext. Due to the size of the Cloudflare user base, this affects a huge swath of the internet, including many easyDNS customers. There are three main … [Read more]


Holiday Hours

Please note that our office is CLOSED Christmas Day, Sunday 25 December 2016, and New Year’s Day, Sunday 1 January 2017. Our telephone support hours over the holidays: Monday 26 December 2016 – 8:30 AM to 4:30 PM EST. Tuesday 27 December 2016 – 8:30 AM to 6:00 PM EST. Wednesday 28 December 2016 – … [Read more]


DDoS attack against an easyWeb server

We are experiencing a DDoS attack against one of our easyWeb web-hosting servers, so some clients may experience slowness or intermittent down time on their sites as we try to mitigate this.  Our systems people are working on restoring service as quickly as we can and we will update this post as more information becomes … [Read more]